Go to Dashboard → Bookings. Bookings are grouped by day; open one to see the details.
- Confirm or Decline a request waiting for confirmation. You can add a note for the client.
- Reschedule: pick a new date and time. The client is told and their calendar invite updates.
- Edit details such as the location or meeting link.
- Send reminder at any time.
- After the appointment, mark it Completed or Missed (no-show).
- Cancel, with an optional reason for the client.
- New booking adds an appointment you took by phone or in person.
Every email you approve or send is listed in the booking's history.
Still stuck?
Jema, our assistant, can walk you through it, or pass you to the team.